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Terms and Conditions

BOOKINGS:

 

To engage the services of Open Table a signed confirmation of booking (this document) and a non-refundable deposit of $1000 is required upon booking.

 

If the deposit is not paid within 14 days of request Open Table reserves the right to cancel booking.

 

Should a function be approved and the date of the function be subsequently changed it will be treated as cancellation – fees outlined below.

 

CANCELLATION:

 

All cancellations must be notified in writing or by electronic mail

All cancellations or change of date will incur a loss of full deposit

Any event cancelled outside 30 days notice will be charged 25% of event cost

If cancellation occurs within 14 and 30 days prior to the event date, a 50% charge will be incurred

If cancellation occurs within 14 days of the event, full payment of the estimated total cost of the event is to be made by the client.

 

 

FINAL NUMBER CONFIRMATION:

 

Final confirmed numbers must be provided in writing or by email14 days prior to the event date.

 

Upon confirming final numbers of guests any reduction in numbers will not alter the invoiced cost.

If the confirmed numbers of guests increases by more than 5%, less than 48 hours prior to the event, a surcharge of 15% may apply on food charges.

 

Minimum guest number is 30 people. Note that catering below the minimum will increase the per head cost.

 

 

 

PAYMENT:

 

 

An account for 50% of function price will be presented to you 30 days before date of the event. A final account will be presented to you for payment in full (less deposit and 50% payment) 14 days from the date of the function, unless prior arrangements have been made with the Owner.

 

Any outstanding balance or adjustment made to the quote prior to the event, or any additional charges incurred during the event will be invoiced at the end of the function.

Outstanding accounts not paid within 14 days following conclusion of the event will incur a charge of an additional 10% of the total invoice.

 

Our preferred method of payment is by cash, electronic funds transfer or by cheque.

 

 

HIRE AND EQUIPMENT:

 

 

The clients are responsible for all hire equipment arranged for an event, including all breakages and lost equipment.

Open Table can assist in the hire of equipment (i.e.- glassware, crockery, linen, marquee, etc.) for your event.

 

 

PRICING:

 

Please note prices quoted on our current menus refer only to food.

Prices may vary according to seasonal availability. Prices subject to increase in 2017.

 

Prices quoted exclude GST, please add on 10% GST to the total quote (special packages excluded).

 

 

ON-SITE STAFF:

 

 Staffs are charged at the following rate:

 

  • Chef@ $40.00 an hour
  • Floor manager@ $35.00 an hour
  • Wait staff @ $30.00 an hour
  • Bar staff @ $35.00 an hour

 

Please note, staff costs are calculated separately to food quote.

If an event runs longer than time agreed in the estimated schedule, additional staff charges will apply and be subject to Open Table’s conditions of payment.

 

SURCHARGE:

 

A 15% surcharge will apply for all events held on public holidays

On site staff will be paid double time on public holidays

A surcharge applies to staff for events held on Sundays. (1.5 times normal rate)


DELIVERY:

 

Additional transport charges apply outside the Byron Shire

 

RUBBISH REMOVAL:

 

In accordance with food and health regulations, waste disposal will be at the clients cost and managed with the venue. This will be determined during the event planning process and included within the final invoice.

SAFETY & HYGIENE:

 

It is the client’s responsibility to ensure children and guests are kept away from any hot or potentially dangerous equipment, including bar and kitchen equipment. Open Table Catering does not take responsibility for any damage to property or persons caused by non-compliance. Pets and other animals must be prevented from entering any area where food is being prepared or served (to meet food hygiene and safety requirements).

 

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Testimonials

Wow, thank you Ronit and the whole Open Table team for putting on an incredible spread for our wedding feast. Every beautiful dish was as divine in the mouth as it looked on the plate, and it's something everyone was talking about. The servers were fantastic at anticipating needs and Ronit was so lovely to work with in the lead up - a very talented and experienced Chef.

Callie Hendreson (3rd Sep 2016),

Dear Ronit, (Open Table) Thank you for the most outstanding wedding function. It exceeded all our wildest expectations. Your organization skills were superb. Your constant interest and attention to detail made the whole process smooth and stress free. Your role as coordinator was flawless.

MELANIE AND MARTIN FORER LISA AND JONATHAN GODDARD (28th November 2010, Knockrow),
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